Claim Management Solutions

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Delivering Efficient Claims Services

We are committed to ensure smooth and efficient claim services for our clients.
Our Turn Around Time (TAT) for Claims Settlement

5 working day

96%

of cases
Our claims paid to Malaysia Market in FY 2022/23

RM299

M
Our major flood statistic for Malaysia
2021 Great December Flood

RM486

M
2017 Flood

RM32

M
2014 Flood

RM53

M
Our claims paid to International Market in FY 2022/23

RM304

M
Our major large loss statistic for International
2023 Turkish Earthquake

RM136

M
2018 Typhoon Jebi

RM177

M
2011 Thailand Flood

RM297

M
Our claims paid to Malaysia Market in FY 2022/23

RM299

M
Our major flood statistic for Malaysia

RM202.3

M
2021 Great December Flood

RM486

M
2017 Flood

RM32

M
2014 Flood

RM53

M
Our claims paid to International Market in FY 2022/23

RM304

M
Our major large loss statistic for International

RM9.2

B
2023 Turkish Earthquake

RM136

M
2018 Typhoon Jebi

RM177

M
2011 Thailand Flood

RM297

M
Our Turn Around Time (TAT) for Claims Settlement

5

 working day

96%

of cases

Our Claims Digitilisation Journey

To Provide Best Claims Experience
Our Claims Digitilisation JourneyTo Provide Best Claims Experience
We combine personalised service with innovative digital tools to provide our clients with a seamless claims experience.
1
2010 - Centralised processing system for Facultative, Voluntary Cession and Auto Facultative claims
2
2020 - Automated process for Claim Market Update
3
2022 - Digitised the claim process using the ACORD Standards.
4
2023 and beyond - Continous exploration on Artificial Intelligence for Claims Analytic

MNRB Group

MNRB logoMalaysianRE logoTakaful IKHLAS logoMalaysianRE Dubai logoMMIP logo

MNRB Group

MNRB logoMalaysianRE logoTakaful IKHLAS logo
MalaysianRE Dubai logoMMIP logo